Terms & Conditions

Welcome to Wedesipack. Please read these Terms & Conditions carefully before using our website or purchasing our products.By accessing, browsing, creating an account, or placing an order through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

In these Terms, “you”, “your”, or “customer” refers to the person accessing or using our website, while “we”, “us”, “our”, or “Wedesipack” refers to the business operating this website.

1. General

Wedesipack operates an online platform for selling e-commerce packaging materials and related products, including poly bags, courier bags, tapes, bubble wrap, billing rolls, tape cutters, and other packaging products.By using our website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.

We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. Updated Terms will be published on this page. Your continued use of the website after any changes means that you accept the revised Terms.

2. Website Use

You may use our website to:

  • Browse our products

  • Create and manage an account

  • Place orders

  • Make payments

  • Track orders, where applicable

  • Contact us for customer support

You must not use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.

3. Product Information

We make reasonable efforts to display accurate product information, including product images, sizes, materials, specifications, prices, and descriptions.

However, the actual product may have minor variations from the images displayed on the website due to:

  • Photography and lighting conditions

  • Screen/display settings

  • Manufacturing variations

  • Printing variations

  • Material or batch variations

  • Packaging differences

Minor variations in colour, finish, texture, printing, or appearance that do not affect the functionality of the product shall not be considered a defect.

Customers are advised to carefully check the product size, specifications, quantity, and other details before placing an order.

4. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase

  • Temporarily remove products from sale

  • Discontinue products

  • Cancel an order if the product becomes unavailable

If an order is cancelled by us due to product unavailability after payment has been received, the applicable amount will be refunded through the original payment method, subject to the applicable payment-processing conditions.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We make reasonable efforts to maintain accurate pricing. However, prices, offers, discounts, and product availability may change at any time without prior notice.

The applicable price payable by the customer will be the price displayed at the time of checkout.

If there is an obvious pricing or technical error, Wedesipack reserves the right to correct the error and, where necessary, cancel the affected order and provide an applicable refund.

6. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • GST details, where applicable

  • Other information required to process your order

After placing an order, you may receive an order confirmation through email, WhatsApp, SMS, or other available communication channels.

An order confirmation does not necessarily guarantee that the order cannot be cancelled or that the product will always be available.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or other operational issues.

7. Payment

We accept payments through available payment options displayed during checkout.

Payment may be processed through third-party payment providers, including Razorpay and other payment gateways, as well as other available payment methods such as Bank Transfer/UPI.

You agree to provide valid and accurate payment information where required.

Wedesipack does not intentionally store complete card numbers, card PINs, banking passwords, or other sensitive payment credentials on its own systems. Such information may be processed by the respective payment service provider according to its terms and policies.

8. Shipping & Delivery

We aim to dispatch and deliver orders within the applicable estimated delivery period communicated during or after checkout.

Delivery timelines may vary depending on:

  • Product availability

  • Order quantity

  • Shipping location

  • Courier/logistics partner

  • Weather conditions

  • Public holidays

  • Unforeseen operational circumstances

Once an order has been handed over to the courier or logistics partner, delivery may be subject to the terms and operational conditions of that service provider.

Customers are responsible for providing a correct and complete shipping address and contact information.

Any additional cost arising due to an incorrect or incomplete address, failed delivery attempt, or customer-related delivery issue may be borne by the customer, where applicable.

9. Order Cancellation

Orders may be cancelled only where cancellation is permitted by Wedesipack and before the order has reached a stage where cancellation is no longer possible.Once an order has been processed, packed, or dispatched, cancellation may not be available.

Any applicable refund for an approved cancellation will be processed according to our applicable refund terms.

10. User Account

Customers may create an account on our website to manage their orders and related information.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

If you believe that your account has been accessed without authorization, you should contact us promptly.

We also provide a Guest Checkout option, where customers may place orders without creating an account.

11. User Responsibilities

By using our website, you agree:

  • To provide accurate and genuine information

  • To use the website only for lawful purposes

  • Not to attempt unauthorized access to our website or systems

  • Not to interfere with or disrupt website operations

  • Not to use bots, spiders, scrapers, or automated tools to copy or extract website content without permission

  • Not to engage in fraudulent transactions

  • Not to misuse our website, products, content, or services

  • Not to upload or transmit malicious software or harmful material

Any unauthorized or fraudulent use of the website may result in cancellation of orders, suspension of accounts, restriction of access, and/or appropriate legal action.

12. Intellectual Property

All content available on the Wedesipack website, including but not limited to:

  • Website design and layout

  • Logos and brand names

  • Text and product descriptions

  • Graphics and images

  • Product photographs created or owned by Wedesipack

  • Icons and visual elements

  • Website content and materials

may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, sell, or commercially use our website content without our prior written permission.

13. Third-Party Services and Links

Our website may use or provide access to third-party services such as payment gateways, courier/logistics providers, analytics services, communication platforms, and other external services.We are not responsible for the independent policies, availability, security, or practices of third-party websites and service providers.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Disclaimer

We make reasonable efforts to ensure that information available on our website is accurate and up to date.

However, we do not guarantee that:

  • The website will always be available or uninterrupted

  • All information will always be completely accurate or error-free

  • Product availability will always remain unchanged

  • Delivery timelines will always be met

  • The website will be completely free from technical errors or security risks

Website use is at your own discretion and risk, subject to applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, Wedesipack shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including:

  • Courier or logistics delays

  • Natural disasters

  • Government restrictions

  • Technical failures

  • Internet or network interruptions

  • Third-party service failures

  • Unauthorized access caused by circumstances beyond our reasonable control

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to indemnify and hold Wedesipack, its owners, employees, representatives, and affiliates harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms & Conditions

  • Fraudulent or unauthorized activities carried out by you

  • Your violation of applicable laws or third-party rights

17. Suspension or Termination

We reserve the right to suspend, restrict, or terminate your access to the website or your account if:

  • You violate these Terms & Conditions

  • Fraudulent or suspicious activity is detected

  • You misuse the website

  • Your activities may cause harm to Wedesipack or other users

  • Continued access becomes unlawful or technically impractical

Termination or suspension of access does not affect any rights or obligations that arose before termination.

18. Changes to These Terms

Wedesipack may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

You are responsible for reviewing the Terms periodically. Continued use of the website after changes are published constitutes acceptance of the revised Terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.Any disputes arising in connection with the use of this website or purchase of products shall be subject to the applicable courts and legal jurisdiction in India.